EPIC is investing $250,000 in the continuing growth of its employees and its processes leading to increased capabilities, efficiency, and capacity.
The pandemic opened a door of opportunity for us to transform many processes and challenge our knowledge base. Our COO and Founder Alfredo Moran Hassan emphasizes that, “If things are getting rough, what’s really important is to have vision, faith, and to identify that new thing we can focus on, which will make everything better.” So, through the challenging months, EPIC decided to stay true to its essence and not look at the difficulties but rather at the opportunities. To be at the forefront and generate a competitive advantage in this changing environment, we chose to first look inwards and focus on our core: People and Processes.
In January 2022, we kicked-off our change management strategy reviving our internal processes in coherence with the decision to fully implement the ISO Quality, Health and Safety and Environmental Management Systems (9001, 45000 and 14000). To support the new processes and Management Systems, EPIC Consultants has invested in working with Procore and TargetGov on new information systems, along with substantial training programs to all employees in how to manage, operate and optimize them.
Additionally, over 50% of EPIC Consultants’ workforce is in the process of furthering their education with certifications such as Unlimited Electrical Contractor, ISO, PMP, Lean 6 Sigma, as well as graduate programs including MBAs and doctorates, all funded by EPIC. According to Marila Fernandez, a Construction Project Manager, “Having been part of EPIC Consultants for two months, I have already been able to not only acquire knowledge of the company processes and procedures to sustain performance and carry out the required tasks, but I have had the opportunity to grow as an individual and a professional. I am currently enrolled in two courses to obtain both, the PMP Certification as well as the Lean 6 sigma Green Belt.”
As a company, we understand that by giving employees the chance to build their skills, strength, and knowledge, we are adding value to their lives and to the work they do. In the words of Johnny Rojas, EPIC’s VP of Operations and Founder, “as a person, as an organization, as a country, or anything, the basis is education… The pursuit of knowledge is a fantastic thing. From that point on everything can happen.”
Education amplifies our capabilities as it benefits employees’ individual career paths. Learning and development opportunities improve productivity, engagement, and increases employee satisfaction. However, for EPIC, it’s a lot more than that. As Alfredo adds, “The fact that it is better for the company, that is a byproduct. In the end, it is a decision of the individual to honor us with their presence here, to share their knowledge with us. It’s more related to giving everybody the opportunity that we had to keep getting better, otherwise it would not be consistent to who we are.”
For EPIC, who also offers Lean 6 Sigma, Supply Chain, ISO Management, Team Facilitation, Project Leadership and other programs with Florida International University in Miami, “Continuous education is imbedded to our DNA. The fact that we are so closely associated with FIU is no coincidence,” says Alfredo. “Personally, I think that everyone needs to keep on growing, continuously improving. So, if we can afford it and actually make it happen, we are really happy to do so.”
Afterall, at EPIC, we’re in the business of making things better. Whether it is through consulting, professional development, or construction, we believe that a better world is built by people, organizations and structures that are in constant improvement. That’s who we are.
Memorial Day is a holiday in which we express gratitude towards the utmost sacrifice of our fallen heroes and pay our respects to those who honor them by continuing to carry their mission. At EPIC Consultants, we also take this as an opportunity to recognize the many veterans and parents of active military who work with us and the principles and values they represent. Jennifer M. Granholm once said “Ceremonies are important. But our gratitude has to be more than visits to the troops, and once-a-year Memorial Day ceremonies. We honor the dead best by treating the living well”. Thus, for EPIC Consultants, it is important to acknowledge how much we owe them for their service and for the so many lessons they have brought to our lives, which have helped to shape us as a company. According to our COO and Founder Alfredo Moran Hassan, whose two sons served with the US Army in Afghanistan and daughter is a Lt. Commander of the US Navy, “For EPIC, it is a very big deal to have so many connections to the military, having almost every branch represented”.
The military experience paves the way for brotherhood, loyalty, commitment, empowerment, and improvement, some of the key values EPIC is built on. It also brings diversity and a sense of adventure when dealing with uncertainty. “Bombs might be dropping left and right but we always see something around the corner telling us things are going to be much better.”, says Alfredo. And that is why, at EPIC Consultants, we choose to honor the memory of those who lost their lives for our nation by constantly striving to live and grow by the values and examples they fought for. John F. Kennedy once stated that “as we express our gratitude, we must never forget that the highest appreciation is not to utter the words, but to live by them.”
Honor and Integrity
“As the first generation of immigrants exiling from the war, you develop a sense of gratitude and loyalty to the country that takes you. Your kids grow up in that environment and they want to pay it back.” Said Alfredo. “They serve the country with a great deal pride as they set off to represent more than themselves.” That sense of honor and integrity is at the foundation of EPIC Consultants.
“Work ethics is ingrained in you in the military”, says Adriana Abbade, EPIC’s Head of Marketing and Business Development whose son is currently in Pensacola, FL in training to become a Naval Aviator. “Everything from respecting chains of command, following procedures, using control systems, management, leadership and communication, to maintaining quality and order and promptly finding solutions to any complications that arise, that is all brought in such a way that it becomes who you are.”
Commitment and Empowerment
Freedom doesn’t come cheap nor easy; it is earned through the strong commitment and sacrifices American soldiers make every day.
Johnny Rojas, EPIC’s VP of Operations and Founder who served the US Navy in Rota, Spain and was part of the Desert Storm Desert Shield operation, recalls how he, at 17, was able to do things he had never imagined. As an Aviation Ordnanceman, handling a series of dangerous tasks, there was “no time to think and let fear in”. “When you are faced with a situation, you fix it, and then you think about it.” … “At EPIC”, he says, “we put our necks on the line and go beyond what other companies do. We empower and prepare our employees, so they are capable and encouraged to take action.” People are relying on you to do your part. The big lesson for Johnny was, “You got to show up! Get up and be there, wherever that is.”
Improving and Pushing our Limits
Our limits are set by our beliefs. “In the military, I’ve learned to develop a ‘can do it’ attitude.” said Gubiath Rojas, a Senior Consultant at EPIC who served for the Marine Corps, the Navy, and the Airforce, “We only use a very small portion of our capacity and need to learn to challenge that.”
Obstacles are opportunities for improvement and the military discipline teaches us to not create excuses. Instead, when facing adversity, we just regroup, sharpen our skills and get the task done. Any situation can become a process with steps that must be followed to win the battle.
Loyalty and Teamwork
To have a strong team, we must help others and bring them up to speed so we can all go faster together. “We can only go as fast as our slowest men”, mentioned Gubiath. “We can’t leave anyone behind!” In the military, this is critical! “You don’t just get rid of the slowest man (or woman), you set a plan to help them improve. And that’s how you grow as a team”. Teamwork brings people together and helps us recognize that we are all united by something bigger and that makes us stronger.
Above all, it’s about brotherhood, about loyalty. At EPIC, “it’s more than a job. We hope everyone here feels that it doesn’t matter what is happening to you, we got your back.” said Alfredo. “When your life depends on your buddy, you develop that sense of connection, trust and loyalty.” And that is felt, as Gubiath said “in business, dog eats dog, but EPIC has a heart. They add a human touch to it”.
So, we wake up every day committed to make it better. We use those values that define this country in our actions. We contribute to the overall success by building on our team. As someone once said, “If you want to thank a soldier, be the kind of American worth fighting for”. We strive for the continuous improvement of ourselves, our team, and our clients, and to be a great example for others to follow. We are forever grateful for the ultimate sacrifice of those who died for our country. May their courage, dedication and honor live forever through us all.
EPIC Consultants, Inc.
EPIC Consultants is a small business General Contracting and Business and Process Improvement firm
based in Miami, FL owned by dedicated engineers committed to building lasting relationships with our
employees, partners and clients.
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EPIC Accepts government credit and purchase cards.
SBA Certified 8(a) exit date: 8/26/2027
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PSC: Y1EZ, Z200, R420, U001
Major manufacturing players remains relatively upbeat about their respective sector outlooks, a new report finds. Key concerns remain however, around the development of key capital expenditure projects, as changing trends, from increased demand for flexibility and sustainability to a war for talent, take hold of the industries more widely.
The manufacturing industry faces a host of new challenges from new technologies and models, such as digitalisation, additive techniques and Industry 4.0; a scarcity in talent; and sometimes unpredictable changing, and radically different, consumer and client sentiment across global markets. Environmental and wider supply chain concerns too are becoming increasingly prominent factors to consider for the industry.
The global manufacturing industry is expected to have seen growth of 2.8% in 2016. Manufacturing production is likely to risen by 1.3% in industrialised countries and by 4.7% in developing economies. To meet the increasing demand, in the face of market uncertainties, manufacturers across a range of sectors face key strategic capital expenditure (capex) decisions that meet the various, and sometimes complex, market challenges. In a new report from Arcadis, titled ‘Industrial Capital Investment Survey 2017’, the firm interviewed 73 manufacturing industry executives to get a better picture of key current trends affecting their capex decision making.